At Goodville, we believe thoughtful objects deserve thoughtful handling. Every order is carefully prepared and packaged before making its way to you.

Complimentary shipping is offered on all orders within the United States.

Once your order has shipped, a tracking number will be sent to the email address provided at checkout.

Please note that all shipping and delivery timelines are estimates and may vary based on production schedules, carrier delays, weather conditions, holidays, and other circumstances beyond our control.

Fine Art

Original artworks are carefully prepared and packaged for shipment within 5–8 business days of purchase.

Once shipped, transit times vary by destination and carrier.

Fine Art Prints

All fine art prints are made to order.

Please allow approximately 7 business days for production. Once received from our print partner, each print is inspected, packaged, and prepared for shipment.

After dispatch, delivery is estimated to arrive within 5–8 business days.

Fine Jewelry

Each piece of jewelry is handcrafted in Los Angeles by a master jeweler and made specifically for you.

Please allow approximately 7–10 business days for production prior to shipment.

After dispatch, delivery is estimated to arrive within 5–8 business days.

Order Tracking

You will receive a shipping confirmation email containing tracking information once your order has been shipped.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout. Goodville is not responsible for delays, additional shipping charges, or delivery issues resulting from inaccurate or incomplete shipping information.

Delivered Packages

Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the recipient. Goodville is not responsible for lost, stolen, delayed, damaged, or misplaced packages after delivery confirmation has been issued by the carrier.

Shipping Delays

While we strive to meet all estimated timelines, Goodville cannot guarantee delivery dates and shall not be liable for delays caused by shipping carriers, weather events, customs processing, labor disruptions, natural disasters, or other circumstances beyond our reasonable control.

Questions

If you have any questions regarding your order, production timelines, or shipping estimates, please reach out through our contact form. We are always happy to assist and will respond as promptly as possible.

At Goodville, we curate and create objects intended to be kept, lived with, and enjoyed for years to come.

Many of the works and objects offered through our collection are made to order, handcrafted, or one of a kind. For this reason, all sales are considered final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

Original Artwork

All original artwork sales are final. Due to the unique nature of these works, returns and exchanges cannot be accommodated.

Fine Art Prints

Each fine art print is produced specifically for your order. As made-to-order works, prints are not eligible for return, exchange, or refund.

Fine Jewelry

Each piece of jewelry is handcrafted to order in Los Angeles. Due to the custom nature of production, jewelry purchases are final sale and may not be returned or exchanged.

Damaged Items

We take great care in packaging and preparing every order. If your item arrives damaged in transit, please contact us through our Contact page within 7 days of delivery.

When reaching out, please include your order number and photographs of the item, packaging, and any visible damage.

We will review the situation and work with you toward an appropriate resolution.

Questions

If you have any questions before placing an order, we encourage you to reach out through our Contact page. We are happy to provide additional information regarding materials, dimensions, production timelines, or any other details that may help you make an informed purchase.

We're always happy to hear from you.

Whether you have a question about a piece, an order, or something you've discovered in the collection, we'd love to help. Please fill out the contact form below, and we'll be in touch as soon as possible.

Every message is read with care.

At Goodville, we value trust, discretion, and thoughtful exchange. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Billing and shipping address
• Telephone number
• Payment and transaction information
• Information submitted through contact forms, newsletter sign-ups, or customer service inquiries

We may also automatically collect certain technical information, including:

• IP address
• Browser type and device information
• Pages viewed and actions taken on our website
• Referral sources and website usage analytics
• Information collected through cookies and similar technologies

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer service and respond to inquiries
• Communicate regarding purchases, shipments, and account activity
• Improve our website, products, and customer experience
• Send marketing communications if you have chosen to receive them
• Detect, prevent, and investigate fraud, security incidents, or unlawful activity
• Comply with legal obligations

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers that assist in operating our business, including payment processors, shipping providers, analytics services, email marketing platforms, and website hosting providers.

Information may also be disclosed when required by law, court order, legal process, or to protect the rights, safety, and property of Goodville, its customers, or others.

Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to improve functionality, analyze website traffic, personalize user experiences, and support marketing efforts.

You may adjust your browser settings to refuse certain cookies; however, some website functionality may be affected.

Email Communications

If you subscribe to our mailing list, we may send updates regarding products, collections, events, and other communications related to Goodville.

You may unsubscribe at any time by following the unsubscribe link included in our emails.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot warrant absolute security.

Third-Party Services

Our website may contain links to third-party websites or utilize third-party services. We are not responsible for the privacy practices, content, or security of external websites or services. We encourage you to review their respective privacy policies.

California Privacy Rights

California residents may have certain rights regarding personal information under applicable privacy laws, including the right to request access to, correction of, or deletion of personal information, subject to applicable exceptions.

To make such a request, please contact us using the information below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will become effective upon posting to this website. Continued use of the website following any update constitutes acceptance of the revised policy.

Contact

For questions regarding this Privacy Policy or requests concerning your personal information, please fill out the contact form below.

Last Updated: 6.03.2026

By accessing this website, purchasing products, or otherwise engaging with our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using this website.

Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site.

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts at our sole discretion and without prior notice.

Product Information

We make every effort to accurately present our products, including descriptions, dimensions, materials, and imagery. Due to differences in screens, lighting, handmade processes, and natural materials, colors and appearances may vary slightly from what is displayed online.

Such variations do not constitute defects.

Pricing and Availability

All prices are listed in U.S. Dollars and are subject to change without notice.

We reserve the right to modify, discontinue, limit quantities of, or remove products at any time.

In the event of an error in pricing, product information, or availability, we reserve the right to cancel or refuse any order and issue a refund if payment has already been received.

Orders

Receipt of an order confirmation does not constitute acceptance of an order.

We reserve the right to review, limit, cancel, or refuse any order for any reason, including suspected fraud, unauthorized transactions, pricing errors, inventory discrepancies, or violations of these Terms.

Intellectual Property

All content appearing on this website, including but not limited to artwork, photography, product designs, graphics, logos, text, branding, layouts, and visual materials, is the property of Goodville or its licensors and is protected by applicable intellectual property laws.

No content may be reproduced, copied, distributed, modified, published, sold, or used for commercial purposes without prior written permission.

Nothing contained on this website grants any license or right to use any intellectual property without express written consent.

User Submissions

Any information submitted through forms, reviews, inquiries, or communications must be accurate and lawful.

You agree not to submit content that is fraudulent, misleading, defamatory, unlawful, abusive, or infringes upon the rights of others.

By submitting content, you grant Goodville a non-exclusive right to use, display, reproduce, and publish such content in connection with operating and promoting the business.

Disclaimer of Warranties

This website and all products, content, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Goodville disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

We do not guarantee that the website will be error-free, secure, or continuously available.

Limitation of Liability

To the fullest extent permitted by law, Goodville, its owners, affiliates, employees, contractors, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of this website, products purchased through it, or inability to access the website.

In no event shall Goodville's total liability exceed the amount paid by the customer for the specific product giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Goodville and its affiliates, owners, employees, and representatives from any claims, liabilities, damages, losses, costs, and expenses arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

Third-Party Links

This website may contain links to third-party websites. Goodville is not responsible for the content, policies, products, services, or practices of any third-party website.

Use of third-party websites is at your own risk.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in California, and you consent to the jurisdiction of those courts.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting to this website.

Your continued use of the website following any modification constitutes acceptance of the revised Terms.

Contact

Questions regarding these Terms can be sent through our contact form.

Last Updated: 06.03.2026